eBookJoint Publishing, LLC, respects your privacy. We are particularly sensitive to privacy issues on the Internet and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information we receive about you from the Internet.

Our Web site may contain links to various sponsor and marketing partner sites other than our own. eBookJoint Publishing, LLC, is not responsible for the privacy practices or the content of such Web sites and you should exercise your best judgement when sharing personal information on those Web sites.

Information That We Collect

In general, you may browse our Web site without providing any personal information. The information we collect from visitors is done on an aggregate basis as you and others browse our Web site and is not used to identify you in any way.

If you want to interact with us via the Web site, you may need to provide us with personal information. For example, you may register with us or sign up for our newsletters. Or, you may complete forms to get information about our products. In addition to your name and contact information, we may ask for other information if you are making a purchase on the Web site.

How We Use the Information

In general, we use the information you provide, to respond to your requests; provide the products you've purchased; provide customer service; provide you with additional information that may be of interest; send newsletters (via e-mail) you have requested and to allow us to customize future email and newsletter offerings.

Unless you tell us not to, we may share your personal information with other members of the eBookJoint Publishing, LLC, family, so that we can provide you with marketing and other information. We may also share your information with other third parties who perform services for us, but we forbid these companies from using your personal information for their own purposes. We will not share your information with other third parties for their own purposes without your specific agreement.

We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our Web site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation.

Please note that we may disclose any information as required by law or when needed to protect our legal rights. For example, we may disclose information about you in response to a subpoena. We may also disclose information about you in connection with the transfer of assets of our business.

Your Choices

We only want to send you information you have requested. You may opt out of receiving additional or future emails from us at any time by following the directions included in each email or by contacting our customer services department by email at EBJP-Admin@ebookjoint.com, and requesting removal from our email lists.

We strive to provide all our customers with reasonable opportunity to access and update their customer profile information. If you have disclosed information to us via an online order form or registration, and desire to modify that information, or have other questions related to information about you that we may maintain, our customer support department can assist you.

Cookies and Web site Information

Cookies are small pieces of data that are stored by your Web browser on your hard drive. The cookies allow our Web servers to recognize the computers used to access our Web site. Cookies allow you to move from page to page on the Web site, by remembering the information about the entire session.

Like most other commercial Web sites, we use standard "cookie" technology and Web server logs to collect information about how our Web site is used. For example, we conduct anonymous Web traffic analysis for our site. Information gathered through cookies and by our Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

Although no systems are completely secure, we have taken reasonable steps to help prevent the loss, misuse and alteration of the information under our control.

If you are uncomfortable with storing cookies on your browser, you may set your browser specifically to reject cookies.

Changes to Our Policies

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in this privacy statement. If our information practices change, we will post and highlight the policy changes, and we will provide customers with the opportunity to opt out of the new data uses.

Advertising

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please click on th elinks below.

Contact Us with Any Questions

If you have any questions about this privacy statement or our practices with respect to personal information, please contact  EBJP-Admin@ebookjoint.com , or in writing to: eBookJoint Publishing, LLC 1409 Kuehner Drive Suite 114 Simi Valley, CA 93065

 Refund Policy

Our publications are delivered on CD ROM, or via direct download, when size permits.

We will cheerfully refund the purchase price of this publication to the original purchaser, less shipping and handling and fees, if any, for a period of 21 days from the date of purchase.

We only ask that you allow us to attempt to remedy any problems you may be having with the publication.

We highly recommend that you  download a sample/demo of our publications before you purchase a publication; click here to download a sample.

To request a refund, simply send us an e-mail at EBJP-Admin@ebookjoint.com, specifically requesting a refund, and including the following information:

1) Your name and address
2) Telephone number
3) E-mail address used when purchased
4) Name of publication
5) Serial number of publication
6) Last four digits of the credit card used for the puchase
7) We would appreciate knowing the reason that you are requesting  a refund, or we'd like to know if you have any comments, or suggestions.

Please note that the Refund Period, 21 days,begins upon date of purchase, and not when you receive the publication, so, please be sure to use, and evaluate, the publication as soon as you receive it.

If, for some reason, you do not receive the publication in a timely manner, say seven working days, then please send us an e-mail at EBJP-Admin@ebookjoint.com

 DEFECTIVE MEDIA

We will, at our option, either exchange**, or replace, defective media (CD ROMs), free of charge, within 30 days of purchase.

If you inform us of a defective media, via e-mail, or regular mail, within 30 the days, we will either send a replacement, or we will ask you to send** us the defective media, and then we will send a replacement.

In no case will we replace defective media without prior communication, and arrangements with you.

 Please send us an e-mail at EBJP-Admin@ebookjoint.com if there is a problem with the media.

  Thank your for your patronage.

eBookJoint Publishing, LLC

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* Except where required otherwise, by law.

** Customers pays shipping charges to return/exchange media.